Resume
My Experience
Education
August 2018 - December 2021
Grand Valley State University
Major: Hospitality and Tourism Management
Emphasis: Meeting and Event Management + Lodging Management
Experience: Certified Tourism Ambassador (CTA), City of Grand Rapids, Fall 2018-Present
Related Classes: Introduction to Hospitality + International Tourism + Business Law and Ethics + Food and Beverage Management + Meetings and Event Management + Convention and Sales Management + Hotel and Lodging Management + Hospitality Facilities Management + Hospitality Law and Legislation + Hospitality Finance + Geotourism + Human Resource Management + Hospitality Information Analysis + Hospitality and Tourism Research + Advanced Lodging Management.
September 2015 - May 2018
Jenison High School
Awards and Honors: 2017 DECA ICDC Gold Certified School-based Enterprise Academy (Retail Operations, Anaheim, CA) + 2018 Jenison Business Department Award + Grandville/Jenison Chamber of Commerce Ted TerHaar Business Scholarship + 2018 Jenison Orchestra Director's Award
Clubs: Student Council Representative: Head Event Coordinator and Fundraiser Chair + DECA: ICDC 2017, School Spirit Store and Coffee Shop Manager 2018 + Orchestra: Principal Chair Cellist + Marching Band: 2017 State Finalists + Theatre: International Thespian Society, Toupe 5421
Work Experience
April - October 2019
Intern Wedding Coordinator
The Red Shed
Assisted brides with decorating venue spaces, coordinated ceremony rehearsals, redesigned decor inventory space, managed social media accounts for the season, updated business website, assisted with day-of-event coordination and venue management.
Hudsonville, MI
May 2015 - May 2018
Group Manager and Cellist
String Quartet
Played cello in a string quartet at a variety of wedding ceremonies, cocktail hours, and reception dinners as well as coordinated group bookings, emailed with clients, chose music, made travel arrangements, developed and sent out contracts, and handled group financials.
West Michigan
June 2017
Junior Counselor
MASTA String Camps
Supervised children for three camp sessions of upper elementary to middle-school-age children, monitored cabin of 18 girls at night, set-up and tore down the main camp hall for all indoor activities and meals, and gave cello instruction to beginner musicians.
Howell, MI
Summer 2016, 2017
Customer Service
Guarneri House
Answered phones, labeled instruments,
reviewed voicemails and emails, kept track of instrument inventory, addressed and sent out invoices and bills, monitored the front desk for incoming customers, and cleaned the store.
Hudsonville, MI
June 2015 - Present
Children's Ministry Coordinator
Epiphany Lutheran Church
Responsible for coordinating several activities for summer vacation bible school each year, acting as a fill-in Sunday school teacher when others are not available, and organized several children's activities during adult events.
Dorr, MI
January 2022 - August 2022
Concierge
Walt Disney World
Perform daily check-in and check-out procedures for up to 2000 rooms, attend to guest questions and requests, demonstrate Disney’s 5 Keys, made trip recommendations and reservations for guests, review group BEOs for group blocks, pre-make group key cards, and welcome packets to ensure a smooth check-in process.
Orlando, FL
May 2021 - December 2021
Event Coordinator
District 5 Schoolhouse
Assisted clients with decorating venue spaces, coordinated wedding ceremony rehearsals, managed business social media accounts, coordinated event vendors, and assisted with day-of-event coordination and venue management.
Zeeland, MI
October 2020 - May 2021
Front Desk Agent
Springhill Suites
by Marriott
Monitored the front desk, checked in and checked out guests, monitored the pool and fitness center, answered phone calls, booked rooms, kept the lobby and front desk area clean, ensured guest satisfaction and promoted excellent service.
Grandville, MI
June 2018 - October 2020
Associate
Kohl's
Performed cashier services, gave department help, attended to customer questions, sold Kohl’s credit cards, and counted down registers after closing. Rewarded employee of the month, April 2019 and August 2020.
Grandville, MI
Work Experience
Volunteer Experience
August 2018 - Present
November 22, 2019
Showspan, Inc.
Event: Wine, Beer, and Food Festival
Role: Wine Pourer. Pouring propper serving size of wine for guests after collecting the appropriate number of drink tickets.
October 9, 2019
The Hero Foundation
Event: 5th Annual Wine and Cheese Spectacular
Role: Registration, raffle ticket sales, and running the photo booth camera.
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June 2014 - May 2018
Hand2Hand
Events: Weekly School Meal Bag Delivery + Quarterly Food Trucks
Role: Fill bags with meal and snack items and delivering them to the locker of hungry children at two different schools. + Handing out food items to attendees.
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